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Service Standards
FOI Appeals
Please visit our Freedom Of Information section for information on complaints concerning an FOI Request.
The Department of Commerce and Investment is committed to maintaining a high standard of service delivery to all of its clients. All members of staff recognize the rights of our clients to the confidentiality of information that they provide including:
- Accessibility of Services
- Responding to Individuals
- Participation and Choice
- Confidentiality and Privacy
- Feedback and Complaints
As part of our internal standards, we also provide access to an internal complaints process. A copy of the DCI Complaints Form can be downloaded from the forms section of this website.
